A Touchdown IVR will enable you to manage the incoming phone calls to your Company creating a virtual shop front for your Organisation. Increasing the percentage of calls that reach the right person first time will enhance your Company image and improve efficiency. Interactive Voice Response (IVR) enables callers to determine how their call is routed by selecting an option from a menu. By keying in their choice they are automatically put through to the service or person they require. This will save the caller time and the business the resource required to answer and transfer every incoming telephone call.

Services can be tailored to meet the needs of your Business with the addition of professionally recorded on hold and welcome messages if required. Advanced features, such as CLI routing, number translation, voice forms and call queuing with wide area team working offer you the functionality that allows you and your workforce to work dynamically and more efficiently and ultimately save you time, manpower and money. 

Thinking of an IVR solution….let’s talk 
Together we can create the perfect IVR solution for your business

From our experience, everybody works in different ways and your IVR application should be flexible enough to deliver a structure that matches your organisation and powerful enough to give you the functionality you need to achieve real business benefits. 

From design to live…in 48 hours. 
If you need an IVR application now, why wait?

Touchdown uses the very latest technology that allows us to rapidly build your IVR applications, exactly as you need them. Every IVR application is built around an agreed specification and is available for you within 2 working days. If you’re looking for “a certain something” from your IVR we can offer a full professional voice-over service to reflect the personality and dynamic of your business.

For a true UK and worldwide presence combine your Touchdown IVR
with one of our extensive range of non-geographic numbers. 

*£100 set up fee and outbound call charges apply. See our pricing page for details.