Touchdown IVR offers you the ability to develop a call handling strategy to ensure that every call is handled effectively, delivered to the correct destinations first time with the ability to cater for those calls that are outside of your way of working. For you, it can be a vital business tool to help maximise the use of telephony resources and for your callers it will improve their experience of contacting your company.
Advanced features, such as CLI routing, number translation, voice forms and call queuing with wide area team working offer you the functionality that allows you and your workforce to work dynamically and more efficiently and ultimately save you time, manpower and money.
Thinking of an IVR solution….let’s talk
Together we can create the perfect IVR solution for your business
From our experience, everybody works in different ways and your IVR application should be flexible enough to deliver a structure that matches your organisation and powerful enough to give you the functionality you need to achieve real business benefits.
From design to live…in typically 48 hours.
If you need an IVR application now, why wait?
Touchdown uses the very latest technology that allows us to rapidly build your IVR applications, exactly as you need them. Every IVR application is built around an agreed specification and is available for you, usually, within 2 working days. If you’re looking for “a certain something” from your IVR we can offer a full professional voice-over service to reflect the personality and dynamic of your business.
You have control with our Intelligent Application Builder.
For advanced users, with our unique web-based Intelligent Application Builder, we can give you the everyday control you need to configure your own IVR applications.
Intelligent Application Builder makes the maintenance of your IVR application a simple, intuitive process with absolutely no prior programming experience required. Phrase recording is made easy by recording or uploading directly into the application. Call us to discuss how you can obtain your secure login credentials.
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For a true UK and worldwide presence combine your Touchdown IVR
with one of our extensive range of non-geographic numbers.
*£100 set up fee and outbound call charges apply. See our pricing page for details.
